Introduction
This Privacy Policy describes how Royal Watch and its affiliates (collectively “Royal Watch, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://Royalwatch.in/ (hereinafter referred to as “Platform”).
You may browse certain sections of the Platform without registering. We operate only in India and your data will be stored and processed in India.
By using this Platform or providing your information, you agree to this Privacy Policy, Terms of Use, and applicable laws. If you do not agree, please do not use our Platform.
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Collection
We collect your personal data when you use our Platform or interact with us.
The information we may collect includes:
Name: ROYAL WATCH
Address: nara road, Jaripatka, Nagpur – 440014
Email ID: thawani.rahul@gmail.com
We also collect:
Order and transaction details
Behavioural and browsing information to improve the shopping experience
Important: We never ask for your debit/credit card PIN, OTP, banking password, or any confidential payment information.
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Usage
We use your personal data to:
Process and deliver orders
Provide customer support
Improve user experience
Resolve issues and disputes
Send updates, offers, and service information
Detect and prevent fraud
Conduct analysis and improvements
You may opt out of marketing communications anytime.
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Sharing
We may share your information with:
Logistics partners
Payment gateways
Business partners
Customer support partners
Marketing and service providers
Sharing is done only to complete services, follow legal requirements, enforce policies, or prevent fraud.
We may disclose information to government authorities when required by law.
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Security Precautions
We use reasonable security measures to protect your data.
Payments:
We do NOT store any credit/debit card details.
All payments are securely processed by trusted third-party payment gateways.
Internet transmission is not fully secure, so please keep your account login details safe.
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Data Deletion & Retention
You may request deletion of your account anytime.
We may delay deletion if:
Any order is pending
Any dispute or grievance is unresolved
Required by law
We retain data only as long as necessary. We may retain anonymised data for analytics.
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Your Rights
You may access, update, correct, or modify your personal data anytime through your account tools.
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Consent
By using the Platform, you consent to the collection and processing of your data as per this Privacy Policy.
You may withdraw consent by contacting us. Withdrawal may limit your access to certain services.
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Changes to this Policy
We may update this Privacy Policy periodically. Significant updates may be communicated as required by law.
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Grievance Officer & Contact Information
Grievance Officer: Rahul Thawani
Royal Watch
Email: thawani.rahul@gmail.com
Address: nara road, Jaripatka, Nagpur – 440014
